Google review and loyalty software for restaurants
People choose a restaurant fast, often just minutes before a meal, and nearly always the same way: the rating, two reviews, three photos. Review requests handle what no one has time to do during service, and the loyalty card replaces the stamp card lost at the bottom of a bag.
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Your day-to-day
Your challenges and how Lokvi helps
The problem
Your daily challenges
- Customers often choose a restaurant based on the reviews and photos they see on Google
- Managing reviews, good and bad, takes time that service hours do not always leave you
- It is hard to bring back customers regularly after a good first visit
- A Google profile with outdated photos makes the business look inactive, even when you are fully booked
- One negative review with no reply can weigh heavily when a potential customer compares several places
The solution
How Lokvi helps you
- Automatic SMS and email follow-ups to collect more reviews after every service
- AI-generated replies for every review, in the tone that fits your restaurant
- A digital loyalty program to turn occasional customers into regulars
- Automatic photos and posts to show a menu and atmosphere that change with the seasons
- A mini-site that brings together opening hours, booking link and social media on one page
Why it's useful
The concrete benefits for restaurant / catering
More bookings without extra selling
A profile with recent reviews and appetizing photos turns more visitors into bookings, without any extra sales effort from you.
A reputation protected when reviews get tough
Every restaurant has the occasional difficult service. A quick, calm reply helps limit the impact of one negative review on the overall image of your business.
Customers who come back more often
The loyalty program gives people a real reason to return, especially in a sector where visit frequency can vary a lot from one customer to another.
A menu that always feels alive
Regular posts and photos make your business look active and looked after, even if your menu does not change often.
Reviews that match your service flow
Review collection follows your real activity, lunch and dinner, without adding work for front of house.
A reply even in the middle of rush hour
Comments posted during service get a quick reply, without pulling anyone away from the kitchen or the dining room.
The difference
Without Lokvi vs with Lokvi
Without Lokvi
The situation today
- Reviews come in at random, rarely on busy evenings.
- During the rush, no one has time to reply to comments.
- Repeat visits depend only on what the customer remembers.
- A negative review stays visible for weeks without a reply.
With Lokvi
What changes every day
- Every service becomes a chance to collect a review.
- Feedback, good or bad, gets a reply that fits.
- The loyalty program gives people a real reason to come back.
- Your profile stays active even during busy weeks.
Also
Key features for your business
Automated review requests
Automatic SMS and email follow-ups on day 0, day 3 and day 5 to turn happy customers into Google reviews.
Learn more →Automatic review replies
AI writes and publishes a personalized reply to every new Google review, in your business's tone of voice.
Learn more →Automatic Google Posts
AI writes and publishes text and image posts on your Google profile regularly, so your business stays visible and active.
Learn more →Automatic photos
AI generated photos are added to your Google listing on a regular basis to show a business that feels active and up to date.
Learn more →Google profile audit
A clear, practical score for how complete your Google profile is, based on local SEO best practices.
Learn more →Loyalty Program
Stamp or points loyalty card, right in Apple Wallet and Google Wallet, with push notifications.
Learn more →Mini-site
A polished public page with your contact details, opening hours and all your useful links, ready to share anywhere.
Learn more →Newsletter
A contact list that fills itself from your other tools, so you can send updates by email or SMS.
Learn more →Also
Are you in a different business?
Trade Professional
Completed jobs turn into Google reviews, your photos go out automatically, and past customers think of you when a neighbor asks who to call.
Discover →Retailer
More recent reviews, a listing that stays active all year, and a loyalty card in your regulars' phones, without changing your day-to-day routine.
Discover →Beauty / healthcare professional
Clients leave a review after their appointment, your work keeps your listing active, and the loyalty card brings back those who tend to wait too long.
Discover →Farmer
Your opening hours, seasonal produce and reviews stay up to date on Google, and your regular customers get notified when the harvest is ready.
Discover →Service provider
Every job can turn into a review, replies go out within hours, and your Google listing keeps working while you're with customers.
Discover →Real estate agent
Your recent sales turn into reviews, your listings and updates appear on your profile, and past clients keep recommending you.
Discover →Auto repair shop
After every visit, the review request goes out automatically, so do the replies, and your listing climbs above nearby repair shops.
Discover →Other Small Businesses
An up-to-date Google Business profile, reviews that come in automatically, regular posts and a loyalty program, whatever your business.
Discover →FAQ
Frequently asked questions
Yes, the request can be sent after the delivery or the event instead of after table service, depending on your business.
You set a tone guideline, such as friendly, fine dining or family-style, and the AI follows it for every reply it generates.
Yes, loyalty is separate from the menu itself. It rewards visit frequency, not one specific dish or set menu.
Yes, the AI automatically adjusts its tone based on the type of review, with a calm, solution-focused approach for negative feedback.
They are added to your gallery. We still recommend posting your best dish photos alongside the generated visuals.
Yes, you can add a custom button linking to your online booking system among the links shown on the page.