Google software for beauty and wellness pros
A salon or practice depends on clients coming back every four to eight weeks, and the challenge is giving them a reason to return without sounding pushy. The loyalty card tracks visits on its own, while reviews are collected right after the service, when the person is still pleased.
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14 days free, then 29 €/month, no commitment.
Your day-to-day
Your challenges and how Lokvi helps
The problem
Your daily challenges
- Online reputation often decides whether a new patient or client books that first appointment
- It is hard to reply to every review with the right tone, especially in beauty and healthcare
- Very little time between appointments to handle marketing or manage your online presence
- A Google listing with few recent reviews can look less active or less busy than it really is
- One poorly handled negative review can have an outsized impact in a field where personal trust matters so much
The solution
How Lokvi helps you
- Automatic review requests after every appointment, by SMS or email depending on the patient or client's preference
- Automatic review replies written in a professional, personal tone suited to the sector
- A loyalty program to reward regular clients and returning patients
- Photos generated and published regularly to give your practice or salon a polished image
- Google listing audit to check that essential information is complete, including opening hours, specialties and contact details
Why it's useful
The concrete benefits for beauty / healthcare professional
Trust built before first contact
A new patient or client who sees a listing with recent, positive reviews arrives at the first appointment with more confidence, which makes the relationship easier from the start.
A tone that fits the sector
Generated replies stay professional and measured, which matters in a field where even a small misstep can be taken badly.
More regular clients
The loyalty program encourages repeat appointments, especially useful for services that need regular follow-up such as treatments and maintenance visits.
No time taken from appointments
Your online reputation is managed in the background, without cutting into the time you spend with each patient or client.
Follow-up that respects the relationship
Reminders stay discreet and spaced out, far from the kind of sales follow-up that can make a client uncomfortable.
A fuller appointment book
A targeted message about a same-day opening is often enough to fill it with someone who has already visited.
The difference
Without Lokvi vs with Lokvi
Without Lokvi
The situation today
- Asking for a review between two appointments keeps getting missed.
- Review replies are rare because there is no time for them.
- Regular follow-up depends on whether the client remembers to book again.
- The listing does not reflect the real quality of the care or service you provide.
With Lokvi
What changes every day
- Every appointment triggers a review request, without changing anything at reception.
- Feedback gets a professional, measured reply.
- The loyalty program encourages regular follow-up.
- The listing finally reflects your work accurately.
Also
Key features for your business
Automated review requests
Automatic SMS and email follow-ups on day 0, day 3 and day 5 to turn happy customers into Google reviews.
Learn more →Automatic review replies
AI writes and publishes a personalized reply to every new Google review, in your business's tone of voice.
Learn more →Automatic Google Posts
AI writes and publishes text and image posts on your Google profile regularly, so your business stays visible and active.
Learn more →Automatic photos
AI generated photos are added to your Google listing on a regular basis to show a business that feels active and up to date.
Learn more →Google profile audit
A clear, practical score for how complete your Google profile is, based on local SEO best practices.
Learn more →Loyalty Program
Stamp or points loyalty card, right in Apple Wallet and Google Wallet, with push notifications.
Learn more →Mini-site
A polished public page with your contact details, opening hours and all your useful links, ready to share anywhere.
Learn more →Newsletter
A contact list that fills itself from your other tools, so you can send updates by email or SMS.
Learn more →Also
Are you in a different business?
Trade Professional
Completed jobs turn into Google reviews, your photos go out automatically, and past customers think of you when a neighbor asks who to call.
Discover →Retailer
More recent reviews, a listing that stays active all year, and a loyalty card in your regulars' phones, without changing your day-to-day routine.
Discover →Restaurant / Catering
Every service brings in reviews, your current dishes show on your profile, and regulars come back with a loyalty card they never lose.
Discover →Farmer
Your opening hours, seasonal produce and reviews stay up to date on Google, and your regular customers get notified when the harvest is ready.
Discover →Service provider
Every job can turn into a review, replies go out within hours, and your Google listing keeps working while you're with customers.
Discover →Real estate agent
Your recent sales turn into reviews, your listings and updates appear on your profile, and past clients keep recommending you.
Discover →Auto repair shop
After every visit, the review request goes out automatically, so do the replies, and your listing climbs above nearby repair shops.
Discover →Other Small Businesses
An up-to-date Google Business profile, reviews that come in automatically, regular posts and a loyalty program, whatever your business.
Discover →FAQ
Frequently asked questions
Replies never mention medical or personal information. They stay generic and professional, in line with common practice in the sector.
Yes, manual approval mode is recommended for this sector, so you can review every reply before it appears publicly.
You can step in manually on this type of review. We also recommend reporting to Google any review that breaks its own privacy rules.
It is mainly suited to businesses with a regular beauty or wellness component. For a medical practice, it depends on the nature of the services you provide.
Yes, the tone guidance is fully customizable, from warm and approachable to more clinical and factual.
You can add a custom link to your existing booking tool, alongside your contact details and reviews.