Automated email and SMS newsletter for SMBs
Your loyalty card customers and review collection contacts already make up a contact list. It fills itself, stays duplicate free, and lets you message everyone in minutes when you need to announce a closure, a new arrival, or a special offer.
No credit card required: create your account and explore your real data.
14 days free, then 29 €/month, no commitment.
Newsletter
Dashboard for your newsletter list.
New subscribers
64With email
412With phone number
389Messages sent
1240Sending trend
Messages sent over the period
Your day-to-day
Your challenges and how Lokvi helps
The problem
Your daily challenges
- Customer contacts sit in a notebook or an inbox
- Building a clean list takes a level of consistency nobody has time for
- Announcing something new means contacting customers one by one
- There is no clear way to see what was sent already, or to whom
The solution
How Lokvi helps you
- The list fills automatically through review collection and loyalty
- One message can go by email, SMS, or both
- Name and business variables personalize every send
- History keeps track of sends overall and customer by customer
How it works
Newsletter step by step
Your customers are added automatically
Every contact collected through reviews or loyalty is added to the list.
You can add a customer yourself
A form lets you add a contact manually, with name, email, or phone number.
You write and target your message
The message goes to your full list or a selection, by email, by SMS, or both.
Why it's useful
Concrete benefits for your business
One list, always up to date
No need to maintain a separate file: the list builds itself as customers move through review collection or loyalty, with no duplicate entry.
Targeted campaigns in minutes
Announcing a promotion, a new product, or an exceptional closure no longer means hunting down phone numbers here and there: everything goes out from one screen.
Costs stay under control
Email stays free and unlimited; only SMS messages are counted, with the exact total shown before each send, so there are no surprises.
Full message tracking
Overall and per customer history shows exactly who received what and when, useful for avoiding too many messages to the same contact.
Contacts collected as you go
The list builds itself through journeys you already use, with no extra form to fill out in store.
The right channel for each message
An urgent update goes out by SMS, more detailed information by email, starting from the same original message.
The difference
Without Lokvi vs with Lokvi
Without Lokvi
The situation today
- Customer details are scattered across a notebook and two spreadsheets.
- Most of the time, they are simply never collected.
- A promotion only reaches customers who are already on site.
- There is no way to follow up with people who have stopped coming back.
With Lokvi
What changes every day
- The list builds itself through review collection and loyalty.
- A message goes out by email or SMS to your whole customer base in a few clicks.
- Name and business variables personalize every send.
- The cost is known in advance and send history stays available.
Examples
Real use cases
Hair salon
A last minute offer for an open slot that day is sent by SMS to the list, filling the schedule in minutes instead of leaving it empty.
Restaurant
The daily special or a themed evening is announced by email to all customers who have already shared their details, without relying only on social media.
Trade contractor
A seasonal follow-up message, spring maintenance or a winter offer, is sent to all past customers at once, restarting the conversation without one by one outreach.
Seasonal business
The season opening is announced to the full list in one go, helping fill the first days instead of waiting for word of mouth.
Beauty salon
An offer reserved for loyal clients goes out by SMS to a selected group of contacts, without reaching the whole file.
Store with a special event
A clearance sale, open house, or new collection announcement reaches past customers at once, the ones most likely to come back.
Auto repair shop
A reminder for an inspection or seasonal service helps keep the workshop busy during slower weeks.
Gym
A follow-up message to members who have been inactive for several weeks costs a few SMS messages and brings some of them back.
Private practice
A change in opening hours or a closure can be shared all at once, instead of repeating it on every call.
Also
A solution tailored to your business
Trade Professional
Completed jobs turn into Google reviews, your photos go out automatically, and past customers think of you when a neighbor asks who to call.
Discover →Retailer
More recent reviews, a listing that stays active all year, and a loyalty card in your regulars' phones, without changing your day-to-day routine.
Discover →Restaurant / Catering
Every service brings in reviews, your current dishes show on your profile, and regulars come back with a loyalty card they never lose.
Discover →Beauty / healthcare professional
Clients leave a review after their appointment, your work keeps your listing active, and the loyalty card brings back those who tend to wait too long.
Discover →Farmer
Your opening hours, seasonal produce and reviews stay up to date on Google, and your regular customers get notified when the harvest is ready.
Discover →Service provider
Every job can turn into a review, replies go out within hours, and your Google listing keeps working while you're with customers.
Discover →Real estate agent
Your recent sales turn into reviews, your listings and updates appear on your profile, and past clients keep recommending you.
Discover →Auto repair shop
After every visit, the review request goes out automatically, so do the replies, and your listing climbs above nearby repair shops.
Discover →Other Small Businesses
An up-to-date Google Business profile, reviews that come in automatically, regular posts and a loyalty program, whatever your business.
Discover →Also
Discover other features
Automated review requests
Automatic SMS and email follow-ups on day 0, day 3 and day 5 to turn happy customers into Google reviews.
Learn more →Automatic review replies
AI writes and publishes a personalized reply to every new Google review, in your business's tone of voice.
Learn more →Automatic Google Posts
AI writes and publishes text and image posts on your Google profile regularly, so your business stays visible and active.
Learn more →Automatic photos
AI generated photos are added to your Google listing on a regular basis to show a business that feels active and up to date.
Learn more →Google profile audit
A clear, practical score for how complete your Google profile is, based on local SEO best practices.
Learn more →Loyalty Program
Stamp or points loyalty card, right in Apple Wallet and Google Wallet, with push notifications.
Learn more →Mini-site
A polished public page with your contact details, opening hours and all your useful links, ready to share anywhere.
Learn more →FAQ
Frequently asked questions
Automatically through review collection and loyalty program signup, using a checkbox enabled by default, or manually from the Subscribers page.
Yes, the checkbox can be unticked during review collection, and automatic collection through loyalty can be turned off globally in the program settings.
One SMS sent to one customer equals one SMS deducted from your monthly allowance, and the total is shown before you launch the send. Only SMS sends are deducted: review replies, posts, and photos published by AI are included in the subscription, with no limit.
Yes, email sends do not deduct anything and have no volume limit.
Yes, each send can go to your full list or only to a selection of contacts you choose manually.
Yes, each subscriber profile shows the full history of messages sent to that person, in addition to the overall newsletter history.
Ready to activate newsletter?
No credit card required: create your account and explore your real data.
14 days free, then 29 €/month, no commitment.